Privacy Policy

1. General

The Company complies with applicable privacy laws and strives to protect personal data.

2. Collected Items

We collect the following information through the inquiry form.

• Required: name, email, inquiry message
• Optional: company name, phone number, budget, references
• Automatically collected data: none

3. Purpose of Use

Collected data is used for the purposes below.

• Confirm and respond to inquiries
• Provide project proposals and estimates
• Analyze statistics to improve service quality

4. Retention Period

Data is retained for one year after inquiry completion, unless a longer period is required by law.

5. Third-Party Sharing

We do not provide personal data to third parties in principle.

6. Processing Consignment

We may outsource certain tasks for service delivery and will provide notice when applicable.

7. User Rights

Users may request access, correction, deletion, or suspension of processing.

• Request access or correction
• Request deletion or suspension
• Withdraw consent and submit inquiries

8. Security Measures

We implement technical and organizational measures to protect personal data.

• Access control and authorization management
• Encryption and backup procedures
• Access log retention and monitoring
• Training and periodic internal reviews

9. Cookies

We may use cookies to improve services. You can refuse cookies through your browser settings.

10. Complaints Handling

If you have questions or complaints about personal data, we will respond promptly.

11. Children’s Privacy

We do not knowingly collect personal data from children under 14. If required, we obtain guardian consent.

12. Marketing Messages

We send promotional messages only with prior consent, and you may opt out at any time.

13. Contact

For privacy-related inquiries, please contact us using the details below.

• Email: aurora@auroramaker.co.kr
• Phone: +82 10-9023-0950
• Address: 158, Hamoni-ro, Yeonsu-gu, Incheon, South Korea